Frequently asked questions

Printed books are made to order and typically dispatched within 2–5 working days (to be confirmed). Digital books are available instantly after purchase.

Yes — UK delivery is a flat rate, and international orders are quoted by destination at checkout. Exact rates are being finalised.

UK delivery is a single flat rate (to be confirmed). International is quoted at checkout.

No — it\u2019s an interactive, installable cookbook that opens on any device, with an interactive map, cook-along videos and a hands-free cook mode.

Yes. Open it on your phone or tablet and choose “Add to Home Screen” to install it; once installed it works offline in the kitchen.

In your My Pie Spy account, under My Library. You can open it online or install it to your device.

Automatically — membership is free with any book you buy. There\u2019s nothing extra to sign up for.

Every book carries a unique number, which is your entry into the prize draw. Full rules and dates are set out in the Prize-Draw Rules.

Yes. Entry comes free with purchase. Full eligibility and rules are published in the Prize-Draw Rules.

You can add your own family recipe and upload a photo printed inside the cover, with a dedication to your name — previewed live before you buy.

Yes. Bespoke orders include a proof you approve in your account before the book goes to print.

In your My Pie Spy account under My Orders, with receipts and re-access.

Under Account Settings you can update your details, password, address and marketing/draw preferences at any time.