Last updated: June 2026
How and when your order arrives, and what to do if something isn\u2019t right.
Available instantly after purchase — open it online or install it from your account. Nothing is posted.
Made to order and typically dispatched within 2–5 working days (to be confirmed). UK delivery is a flat rate; international is quoted at checkout.
Personalised books are printed after you approve your proof, so they take a little longer. Timescales are shown at checkout.
Unopened printed books may be returned within 14 days. Digital books and personalised/bespoke books are generally non-returnable except where faulty. Full policy to be confirmed.
If your order arrives damaged or incomplete, contact us and we\u2019ll put it right.